Vodafone Czech Republic optimized its business model and the subsequent new business model meant the transfer of selected activities, especially in the areas of sales, customer care, support and marketing to new business partners. This change was enabled by a set of DWH reports that covered information needs, mainly in the areas of performance KPI’s (retention, productivity, contact history, call quality, etc.) and Commissions.
Due to the original DWH decommission, it was necessary to migrate all reports into a new Teradata Enterprise Data Warehouse to sustain business operations.
Unfortunately, fundamental differences in the architecture between the original and new DWH disallowed a simple transfer of required reports. Data needs for each report had to be analyzed and, consequently, the reports were redesigned and re-implemented.
The majority of reports were created in Business Objects. However, some MS Excel and QlikView reports were also migrated.
Four common BO Universes were assembled during the project:
Adastra consultants ensured the migration of all the reports and successfully handed them over to Vodafone for operations. All reports related to Vodafone business partners were redesigned and implemented by the Adastra team for the new Teradata Data Warehouse which allowed Vodafone Czech Republic to decommission the original Oracle Data Warehouse. There was no disruption and business continuity in Vodafone in the area of reporting on the new DWH ran like clockwork.
Adastra consultants oversaw the migration of 30 detailed commission performance reports from an Oracle data warehouse to a new Enterprise Data Warehouse from Teradata with no business interruption at Vodafone. A complete re-implementation, including business and technical analyses, the specification and acceptance of required data marts, report…