Digital transformation

Strategies for a digital future

Let us help you embark on a digital transformation. Over the past 3 years, we have fully implemented or started pilot programs for more than 60 digital projects.

The current era demands a strong digital strategy. Customers today make decisions here and now and don’t want to wait for calculations, paper contracts, or claims settlements and insurance payouts that take weeks to process.

We create and implement digital strategies

We approach digitalization from three angles:

Customer experience

  • An online and offline dialogue with policyholders
  • Knowledge about the customer
  • Quality sales and services
  • After-sales service
  • An individual approach according to client segment
  • Self-service
  • Mobile applications
  • Loyalty programs

Your employees’ user experience

  • Knowledge and ability to serve the client
  • Functional systems
  • Simple applications
  • Easily accessible information
  • Automatic and efficient workflows

Process optimization

  • A clear overview of the company’s performance
  • Information based on hard data
  • Integrated systems

We already have immense experience of comprehensively redesigning existing company processes. Along with the processes themselves, we also address their impact on the organization’s entire ecosystem – from business models, IT architecture and systems, including technology, to team bonds and organizational structure.

Make it easier and more pleasant for your clients to contact you and for your employees to do their job. Both have the power to multiply the strength and capabilities of your insurance company and, thus, its business results.

16 %

Just 16% of Czech set up and manage their insurance online, which is below the EU average.

We build digital insurance companies

Take a look at how MetLife gets rid of unnecessary paperwork thanks to a mobile app from Adastra.

Watch Adastra’s mobile app use augmented reality to guide a client to one of your branches.

See how digital receptionist could work in your office as well.

Connect with our experts and start working with us on your digital future today.

Get more info today, start implementing tomorrow.

Thank you

We will contact you as soon as possible.

Oto Gucklhorn

Account manager

Oto Gucklhorn