Raiffeisenbank increases customer satisfaction with Dynatrace APM in its e-banking system
Using Dynatrace’s APM, Raiffeisenbank have managed to shift from reactive to proactive support of their key banking system.

We’ll design new and modern technologies for you and help with your digital transformation.
Step by step, we’ll digitalise your rigid processes and modernise your applications and systems. We focus on the conceptual improvement of your technologies to benefit your business. We know how to design tailored solutions that support new services and innovative approaches. We prepare solutions that retain clients, increase their loyalty and make it easier to react to their needs within their life cycle.
Our solutions offer you a comprehensive overview in real time of their behavior, partners, clients and suppliers. Whether they’re planning expansion to other markets or whether they have problems with non-paying customers. Reduce your risks to a minimum.
Start an efficient communication with your clients - use preffered channel (online or offline) and personalize. Offer them the right financial product even before they figure it out themselves. Reach the right ones – those who will bring you the greatest value. Our solutions enable you to truly pamper your clients.
We’ll help you with the redesign of non-functional or ineffective processes and will reflect them in newly-digitized ways throughout the bank. This will save your company money, simplify your clients’ lives and improve the customer experience.
Use all the information possible about your corporate customers, their business partners, clients, and suppliers, and update them in real-time. We will help you understand what is happening with them - if they plan an expansion to other markets or have solvency difficulties.
Our solutions are built on using the latest technologies from all around the world. We just need to find the right way how to use them. We will consult your problems, design solutions, and take care of the smooth implementation, including project management.