User experience is the only key metric for monitoring applications. It is a fact that slow loading applications, or partial, even full, inaccessibility can lead to serious problems, such as lost profits from the business platform, damage to your corporate reputation or lower employee productivity.
If you cannot verify the user experience with APM, you are only guessing at the real situation based on high-level server analytics, network records, logs and other fragmented data sources.
Start by using APM to find out whether the problem affects the user and then identify the problematic domain. It is only at this point where you can probe the inner details of the metrics measured within this domain. APM saves your valuable time and resources into what, otherwise, would be a costly and time consuming effort to detect the problem, its cause and resolution.
Make real IT changes by exploiting all the data immediately to ascertain and solve a problem in minutes rather than dwelling over it listlessly for a week.
Everything you need to get a full overview of response metrics for real or simulated users is at your fingertips. Rest easy knowing you will never again have to worry if the equipment is running or not, or how fast it is responding.
Monitor user transaction flow through complex, multi-layer applications using patented technologies. Dynatrace monitors 100% of all user transactions – it takes the guesswork out of statistical correlations. Divide the total response into individual application layers and say, without any doubts, how much time is being spent on the client's side (browser), the network or servers. It also lets you study the application performance right down to a single line of code.
APM used to be the only tool used by the IT operations team. However thanks to the new generation of APM, cooperation between IT operations, testing and development accelerates the identification and resolving of errors immensely. An operations specialist can forward exact details of the application error from the Dynatrace APM solution directly to the developer who now has the opportunity to identify the cause, right down to the code line level, and the problem with just a few clicks without having to replicate or simulate the transaction.
Objective facts rather than subjective findings, improved SW development, better communication between IT and business, the availability of key applications with complete overview of operations – this is what Kooperativa insurance expects of the Dynatrace APM solution which was delivered by Adastra.
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