Customer response to the MojeO2 self-service platform indicated weaknesses in its availability and inconsistent feedback. The big picture was wrong and this was the impetus for the company to find a solution that would ensure that the metrics would clearly and effectively monitor everyone using this application.
Dynatrace technology (Compuware APM – dynaTrace and Compuware APM – User Experience Management) was implemented for real-time monitoring.
Dynatrace technologies were implemented and thanks to their metrics, finding and fixing errors is easier than ever before, markedly faster and cooperation with the service provider MojeO2 is notably better.
The client receives increased visibility from the operational data and can now monitor application performance to quantify the business impact of the applications more effectively.
Objective facts rather than subjective findings, improved SW development, better communication between IT and business, the availability of key applications with complete overview of operations – this is what Kooperativa insurance expects of the Dynatrace APM solution which was delivered by Adastra.
A system of the same name was developed within the EPOZ project to replace the old PES system (which was saved and shut down) fully. An extensive and sophisticated data migration from various data sources, including distributed and locally managed DB, had to be carried out to ensure a successful implementation. Adastra’s ADMA framework was used…
The bank opted for a new CRM solution. Switching to a new system, however, could not be successful if, at the onset, it lacked all the necessary data stored in the original CRM. For a successful transfer to take place, all required data must be extracted and uploaded into the correct place, on time, and in such a way that all customer requirements…